Refund policy

Refund Policy

Returns
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.

Return Shipping
Return shipping is free for damaged or incorrect items. For other returns, shipping costs may apply depending on your country.

Non-returnable items

• Gift cards

• Health & personal care products (if opened)

• Sale or clearance items

How to request a return
To start a return, please contact us at support@flexdinamic.com with your order number and reason for return. We'll guide you through the next steps.

Refunds
Once your return is received and inspected, we will notify you. If approved, the refund will be processed to your original payment method within 5–10 business days.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at the email above.