Privacy Policy

Privacy Policy

At FlexDinamic, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

  • Personal details: name, billing/shipping address, email, phone number.

  • Order details: items purchased, payment method, transaction information.

  • Technical data: IP address, browser type, operating system, and browsing activity.

  • Cookies & analytics: to improve website performance and user experience.

2. How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and after-sales service.

  • To send order updates and important service messages.

  • To improve our website, products, and services.

  • For marketing communications, only if you have opted in.

3. Sharing of Data

We only share your data with trusted third parties necessary to operate our business, such as:

  • Payment processors (for secure transactions).

  • Shipping carriers (to deliver your order).

  • Service providers (such as IT, analytics, or hosting platforms).

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes described in this policy or as required by law (e.g., tax and accounting obligations).

6. Your Rights under GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing at any time.

  • Request data portability.

  • File a complaint with your local Data Protection Authority.

7. Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
Fd@flexdinamic.com